For the second year in a row, Forbes and Statista have recognized Chartway Credit Union as one of America's Best-In-State Credit Unions.
According to Forbes, America's Best-In-State Credit Unions 2023 were identified based upon two sources:
- Independent Survey (80%): Approximately 31,000 US consumers were asked to evaluate credit unions at which they have a checking/saving account on six different subdimensions: member service, the quality of the financial advice representatives offer, whether fees are transparent and reasonable, ease of navigating the company website, on-location branch services, and the overall level of trust.
- Publicly Available Reviews (20%): Applied a sentiment analysis approach of publicly available online reviews and ratings posted on Google Reviews between March 2020 and April 2023.
This year 137 banks and 147 credit unions qualified to earn best-in-state accolades. Last year, Chartway was one of only five (5) credit unions in Virginia to place on the Forbes list; this year two (2) Virginia credit unions made the list.
“Chartway’s ranking on the Forbes list validates our efforts to provide financial services that unlock the potential of individuals and families so they can thrive financially,” said Brian Schools, Chartway’s president & CEO. Schools continued, “this is our second consecutive year on this coveted list, and that’s a testament to the loyalty of our credit union members, the hard work of our team members, and our People First mindset. I am grateful for this recognition and proud of our Chartway family.”
Forbes began its annual ranking of the Best-in-State Banks and Credit Unions in 2018. The full list can be found here.