CO-OP Financial Services and Diebold, Incorporated Partner to Offer CO-OP ATM Managed Services

Bill Prichard
Public Relations Manager
CO-OP Financial Services
800.782.9042, ext. 3450
Bill.Prichard@co-opfs.org

Diebold ATMs Now Available with Fleet Management Suite for Credit Unions

RANCHO CUCAMONGA, Calif., February 29, 2012 – CO-OP Financial Services announced it is partnering with Diebold, Incorporated to offer CO-OP ATM Managed Services, a complete ATM fleet implementation and management suite for credit unions.

Diebold will market and sell CO-OP ATM Managed Services and will also offer its Diebold Integrated Services® as part of the product suite, which includes anti-skimming, currency  management, enterprise security and software deployment services.

Diebold will also be offering CO-OP Payment Processing services for signature and personal identification number (PIN) debit and ATM transactions.

CO-OP ATM Managed Services is a vendor-neutral managed services solution designed to address the individual needs of clients. The agreement enables CO-OP Financial Services to provide credit unions with the two primary ATM hardware options.

“Diebold brings significant marketing power and a high-quality brand to the partnership,” said Stan Hollen, President/CEO, CO-OP Financial Services. “Like our own organization, Diebold has strong relationships with credit unions and understands the need to minimize expenses, simplify management and maximize member experience at the ATM.”

CO-OP ATM Managed Services enables credit unions to turn over all of their ATM-related issues to a single source, allowing them to focus on their core financial services to members. The CO-OP ATM Managed Services solution includes:

• Fleet consultation and financing, including technology recommendations and financing/leasing analysis and options.
• Fleet maximization and innovation, including deployment and implementation of new or upgraded devices, and compliance updates.
• Fleet management and coordination, including device support, management of vendor services, and a single source for support and billing.
• ATM processing, including CO-OP Connect infrastructure, terminal driving, reporting, advanced fraud detection and prevention, and adjustment processing.

For more information on CO-OP ATM Managed Services, go to www.co-opfs.org/ATMs.

About CO-OP Financial Services
Based in Rancho Cucamonga, Calif. and founded in 1981, CO-OP Financial Services is the industry leader in access and convenience products for credit unions. CO-OP Financial Services connects credit union members to their accounts through network, payment processing, e-commerce, shared branching and call center services. With more than 3,000 credit union clients, 30 million cardholders, 28,000 surcharge-free ATMs, 4,400 shared branch locations and more than 2.2 billion annual transactions, CO-OP Financial Services offers the tools, counsel and leadership to help credit unions prosper. To learn more, visit www.co-opfs.org.

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