CO-OP NextGen ATM Begins Live Testing at Red Rocks Credit Union
Manager, P.R. and Corp. Comm.
CO-OP Financial Services
800.782.9042, ext. 3450
Industry-First Integrated ATM, Shared Branching Solution to be Available in September
RANCHO CUCAMONGA, Calif. (July 17, 2012) – CO-OP NextGen ATMSM, designed to bring shared branching and greater self-service capabilities to automated teller machines (ATMs), has entered live beta testing at Red Rocks Credit Union, in advance of general market availability planned for September.
CO-OP Financial Services and Diebold, Incorporated (NYSE:DBD), are developing the new application software, which enables members of participating shared branching credit unions to conduct nearly all branch transactions, including loan payments, at Diebold ATMs. CO-OP NextGen ATM is operating at the drive-up ATM outside of Red Rocks CU’s main branch.
“CO-OP NextGen ATM is an industry-first integration of ATMs and shared branching, allowing credit unions to provide the self-service members increasingly demand in the convenient, proven channel of the ATM,” said Stan Hollen, President/CEO, CO-OP Financial Services. “Red Rocks CU is a great partner in the development of CO-OP NextGen ATM, which is going to help all credit unions get more out of their existing ATMs and improve the member’s self-service experience.”
CO-OP NextGen ATM is a software solution, enabling credit unions to use their existing Diebold ATMs. Members can opt for a shared branching option to access all of their accounts with the credit union, not just those linked to the card as with standard ATM transactions. While giving members more ways to manage their accounts at their convenience, the product also frees in-branch staff to concentrate on more complex revenue activities.
“Red Rocks CU is proud to participate as a beta for the next generation of ATM technology,” said Jason Nelson, Vice President of Service for the credit union. “Our credit union is passionately focused on providing greater financial returns to our membership as a result of increased operational efficiencies and lower operating costs. Reducing the costs associated with transactions is an important part of that equation. At the same time, our members desire a simplified, intuitive technology experience. This next generation of ATM technology promises to enhance that experience. It also allows us to provide our members with secure, 24-hour access to all of their accounts. This was an opportunity we couldn’t pass up.”
Based in Highlands Ranch, Colo., Red Rocks CU (www.redrocks.org) was founded in 1979 and serves Douglas County, located midway between Denver and Colorado Springs. The credit union has $223 million in total assets and more than 16,400 members.
CO-OP NextGen ATM will work with all shared branching platforms within the CO-OP Shared Branching family. For more information, visit www.co-opfs.org.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 16,000 associates with representation in nearly 90 countries worldwide and is headquartered in the Canton, Ohio region, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol ‘DBD.’ For more information, visit the company’s website at www.diebold.com or follow the company on Twitter: http://twitter.com/diebold_inc.
About CO-OP Financial Services
Based in Rancho Cucamonga, Calif. and founded in 1981, CO-OP Financial Services is the industry leader in access and convenience products for credit unions. CO-OP connects credit union members to their accounts through network, payment processing, e-commerce, shared branching and call center services. With more than 3,500 credit union members, 30 million cardholders, 30,000 surcharge-free ATMs, 4,600 shared branching locations (plus 2,200 Vcom® kiosks) and more than two billion annual transactions, CO-OP Financial Services offers the tools, counsel and leadership to help credit unions prosper. To learn more, visit www.co-opfs.org.