Consumers Credit Union adds two new faces to Grand Rapids teams

KALAMAZOO, MI (February 5, 2019) — Consumers Credit Union is pleased to announce the addition of Jim Stephens, mortgage loan officer, and Jeff Chappell, business development manager, to the Grand Rapids market and beyond.

Stephens has spent the last 22 years in the mortgage industry, building a solid track record for successfully guiding members through the home buying experience. His attention to detail and top-knotch communication skills have made him a reputable lender in the market.

“A member doesn’t care how much you know until they know how much you care,” Stephens said. “It’s important that all members receive the attention they deserve.”

He will be working with members in Consumers’ Cascade and Grandville offices in Grand Rapids and the Riley office in Holland.

New Business Development Manager Jeff Chappell has spent the majority of his decade of work experience helping entrepreneurs and business owners sustain and grow their assets.

Specifically he’s been focused on commercial lending (lines of credit, equipment financing, and commercial and investor real estate), treasury management, business deposits and investment/wealth management.

“My goal is to provide true value to our business members by developing relationships that foster long-term value for all parties,” Chappell said.

“Seeing members accomplish their business goals gives me great pleasure.”

The Western Michigan graduate is an active member of the Alpha Kappa Psi Co-Ed Professional Business Fraternity and Kappa Alpha Psi Fraternity Inc. and will be serving Consumers’ Grand Rapids market.

About Consumers Credit Union

Headquartered in Kalamazoo, Michigan, Consumers Credit Union is a full-service financial institution and a leader in digital banking technology, mortgages and business lending. Consumers has more than $2.2 billion in assets. Locally owned since 1951, Consumers serves more than 134,000 individuals and businesses through 27 offices located in Kalamazoo, Battle Creek, Grand Rapids, Coldwater, Lansing and up the Lakeshore, with member access to 30,000+ free CO-OP Network ATMs nationwide. For details, visit Editors, please refer to Consumers Credit Union in short as Consumers, rather than CCU.


Lynne Jarman-Johnson, Chief Marketing Officer
269.345.7804, ext. 1753

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