Consumers Credit Union’s Davidson honored as CUNA HROD Professional of the Year

KALAMAZOO, MI (May 3, 2017) — Consumers Credit Union’s Kristen Davidson was recently named the Professional of the Year by the Credit Union National Association (CUNA) HR & Organizational Development Council. Davidson was recognized for her ambitious professional and organizational development initiatives that have dramatically increased employee satisfaction and engagement at Consumers.

“Kristen’s greatest attribute is the fact that she has the openness to learn how to integrate marketing, membership and employee training,” said Consumers’ Chief Marketing Officer Lynne Jarman-Johnson. “She is able to collaborate them, and while a lot of people want to silo what they do, she seeks to cross those boundaries.”

Davidson, who has been with the credit union four years, was recently promoted to vice president of organizational development. In her time with Consumers, she has been responsible for creating a robust internal leadership program, revamping the annual review process and establishing other initiatives to create collaboration and learning among staff.

Due in part to Davidson’s efforts, the most recent Consumers employee satisfaction survey revealed employee engagement at an all-time high of 4.48 out of 5, which played a large factor in Consumers being named the Nation’s Best Mid-Sized Company to Work<> for in 2016.

“Kristen challenges us to pursue initiatives that lead to the best possible work environment for our employees,” said Consumers’ CEO Kit Snyder. “She’s an integral part of our team, and we’re so proud of her.”

In addition to investing her time and talent in CUNA’s HR & Organizational Development Council, Davidson also participates in the Kalamazoo Human Resource Management Association as a way to gain new information, share best practices and develop the skills of colleagues in the financial industry and beyond.

Davidson was among three individuals and seven credit unions to be honored for their achievements at the 2017 CUNA HR & Organizational Development Council Conference, which was held April 19-22 in Las Vegas.

Kristen Davidson



About Consumers Credit Union

Headquartered in Kalamazoo, Michigan, Consumers Credit Union is a full-service financial institution and a leader in digital banking technology, mortgages and business lending. Consumers CU has more than $1.8 billion in assets and has averaged 18 percent annual growth for more than 35 years. Locally owned since 1951, Consumers CU serves more than 120,000 individuals and businesses through 24 offices located in Kalamazoo, Battle Creek, Grand Rapids, Coldwater, and up the Lakeshore, with member access to 30,000+ free CO-OP Network ATMs nationwide. For details, visit Editors, please refer to Consumers Credit Union in short as Consumers CU, rather than CCU. Thank you!


Lynne Jarman-Johnson, Chief Marketing Officer
269.345.7804, ext. 1753

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