Corelation celebrates 50th conversion with Lone Star CU, while Lone Star CU celebrates 50th anniversary
SAN DIEGO, CA (June 21, 2017) — Credit union core processing vendor, Corelation, Inc., and Lone Star Credit Union give new meaning to the term “50/50” with each celebrating 50th milestones. Corelation celebrates its 50th conversion with Lone Star successfully launching KeyStone over the weekend of June 1-2, 2017, while Lone Star celebrates its 50th anniversary of serving members with financial services.
“We are very humbled by the fact that our members have placed their trust in us for 50 years,” says Lone Star’s COO/CIO Becky Reed. “And we are excited to be able to repay that trust by providing them with the latest technology.”
That said, Reed adds that the KeyStone conversion went very well, as staff was well prepared and the Corelation team was onsite to help them with anything that came up unexpectedly.
“The amount of time we spent validating, testing, writing procedures and training our staff really paid off,” she says. “Our first day live was just like any other day – just a little busier.”
According to Reed, Lone Star’s accounting team has realized some significant efficiencies as has the teller line. “We really love the CRM (KeyInsight) and all of the detail Keystone makes available for member research,” she adds.
Lone Star expects to use Keystone’s abilities to offer more customized financial options to its members, as well as rolling out a suite of small business services and a robust member relationship and rewards program.
“We chose Corelation because we felt their accessible and amiable culture would result in receiving more personal, individualized attention – and this has been most certainly true,” Reed admits. “Corelation worked with us to create the right core for Lone Star and our members.
“We never heard ‘we don’t do things that way’ or ‘you can’t do that,’” she explains. “What we heard was ‘let’s work together to find a way.’ That is what we expected and that is what they delivered. Honestly, after the conclusion of a yearlong project, we will miss working with them every day!”
“Being able to help Lone Star celebrate their 50th anniversary with a conversion to KeyStone is very special to us,” says Corelation President/CEO Theresa Benavidez. “We are honored that Lone Star chose to celebrate by converting. Now we are ready to start on our next 50 conversions!”
About Corelation, Inc.
Based in San Diego, CA, Corelation is the innovative core processor for today’s credit union. This solution is a member-centric system that empowers credit unions to offer the best member service possible, enhancing their value for member attraction and retention. In terms of industry experience, Corelation’s staff has dedicated their careers to creating core systems and providing unparalleled client service. For more information, visit www.corelationinc.com.