Credit Union West welcomes new Chief Information Officer

GLENDALE, AZ (January 24, 2024) — Credit Union West, an Arizona based financial cooperative serving over 90,000 members, is pleased to announce the appointment of Ben Christensen as its new Chief Information Officer. With a wealth of experience in financial services and technology, Christensen is poised to lead the credit union into a new era of digital innovation and elevated experiences.

Christensen has over 20 years of experience leading and implementing transformational IT solutions. He brings a proven track record of success in driving strategic technology initiatives focused on supporting internal departments and credit union members. Prior to joining Credit Union West, he served as the Chief Information Officer for Silver State Schools Credit Union. Christensen holds a bachelor’s degree in information technology.

“We are thrilled to welcome Ben to our credit union family,” said Karen Roch, President and CEO. “During the interview process, Ben stood out and impressed the team with his authentic communication style and passion for implementing technology solutions that are people centric. He is well-equipped to help Credit Union West navigate the dynamic landscape of the industry and ensure the organization remains at the forefront of technological advancements.”

Christensen expressed excitement about joining Credit Union West, stating, “I am honored to be part of a thriving credit union so focused on employees, members, and communities. I am eager to collaborate with the dynamic team at Credit Union West to drive digital transformation, enhance cyber security measures, and deliver solutions that empower our members to be successful on their financial journey.”

As CIO, Christensen will be responsible for overseeing Information Systems, Information Technology, and Cyber Security.

About Credit Union West

The Credit Union West tradition had the honor of beginning in 1951 as Luke Federal Credit Union. Originally located on Luke Air Force Base, the organization’s mission was to enhance the lives of military members and their families through being a trusted provider of financial services. Today, Credit Union West embraces the same commitment to the military and now has expanded to include all who live, work or worship in Maricopa, Pima, Pinal, Yavapai, Yuma, Mohave, Coconino, Cochise, Navajo, Apache, and Gila counties. Credit Union West serves over 90,000 members with more than $1.1 billion in assets. The credit union’s core principles have guided its decisions, which in turn has ensured integrity and trusted member service. Federally insured by the NCUA. Learn more at

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Ryan O’Connor
Credit Union West

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