CU Members Mortgage, a division of Colonial Savings, F.A., promoted Nora Escalona expanding the Client Engagement department. The Client Engagement team was created in 2018 to enhance the credit union’s onboarding experience and provide current credit union clients with additional support and growth opportunities.
As part of the Client Engagement team, Escalona will assist Credit Unions with various tasks including maximizing submission volume, training, marketing, and assisting credit unions as they grow production.
“Nora is a tenured, highly-skilled team member and her experience will be a valuable asset to our growing Client Engagement team,” said Steve Hewins, Senior Vice-President of CU Members Mortgage. “We know Credit Unions will find her assistance useful and we’re excited about the continued growth of this team.”
Escalona began her career with CU Members in 2001 and has held various positions throughout the loan process including processing, closing and sales. Her vast knowledge in lending makes her a great asset to the Client Engagement team.
Nora Escalona