CU*Answers completes disaster recovery test of ItsMe247.com Personal Internet Branch site
GRAND RAPIDS, MI (June 18, 2019) — CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com Personal Internet Branch member security site. During the test, the website was moved to CU*Answers’ backup data center and live traffic was served from this location for the 5-hour duration of the test. The live test was executed as planned without issue.
“Testing the recovery of member-facing web and mobile applications brings with it a unique set of challenges. Coordinating and orchestrating the recovery over the public internet with integration to more than 60 third-party vendors requires planning, preparation, and practice. If you’re not testing on a regular basis, you’re just guessing,” said Jim Lawrence, Vice President of Business Continuity CBCP, CISSP.
Personal Internet Branch, or PIB, is an internet application that allows credit union members to customize and secure their online banking experience including setting hours of access, geolocation restrictions, device registration, second layer access codes for transfers and bill pay operations, and more.
CU*Answers’ disaster recovery posture is constantly evolving, and this test represents one more step in that advancing plan. Additional live testing of other applications within the ItsMe247.com suite is planned for the near future.
For more information about CU*Answers’ Business Continuity Program, visit the CU*Answers website.
About CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit www.cuanswers.com.
