CU*Answers helps credit unions raise their voice

GRAND RAPIDS, MI (September 7, 2017) — In response to the recent NCUA call for comments on the proposed TCCUSF refund, CU*Answers encouraged its employees and partner credit unions to raise their voices. “Too often credit unions remain silent while important proposals are passed with no comment or fight,” said Randy Karnes, CU*Answers CEO. “The ‘Raise Your Voice!’ initiative we’ve done in the past is about helping credit unions and their members get the word out to the NCUA that they want their opinions heard.”

To facilitate the process of commenting to the NCUA, CU*Answers created a webpage making it easy for individuals to complete a simple form and submit a letter. To help with crafting the letter, CU*Answers included common criticisms of the proposal, such as the increase of the Normal Operating Level, for users to copy, paste, and adjust as they saw fit.

“It’s important for as many comment letters to be sent to NCUA as possible,” said Bill Burke, Day Air Credit Union CEO prior to the deadline, who advocated against increasing the NOL. The community responded in kind as over forty CU*Answers employees and representatives from over twenty-five client credit unions submitted letters to the NCUA voicing their complaints.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


Scott Collins
Executive Vice President
800-327-3478, ext. 183


Esteban Camargo
Content Marketing Manager
800-327-3478, ext. 281


More News