CU*Answers looks forward into 2017 and beyond at its Annual Board Planning Session

GRAND RAPIDS, MI (August 30, 2016) — Held each year in conjunction with the August Board of Directors meeting, cooperative CUSO CU*Answers held its Annual Board Planning Session on Mackinac Island from August 23-25th at the Mission Point Resort. During the course of the event, the CU*Answers Executive Council and Board of Directors discussed the business plan, strategic technology plan, and budget for 2017. The week’s events resulted in the approval of the three documents by the Board of Directors.

Board committees also convened to discuss new opportunities and anticipated hurdles as the CUSO continues to expand its reach nationally. Donald Mills, CU*Answers Board Member and CEO of Alpena Alcona Area Credit Union said: “As a member of the Board and the Investment Committee, I am excited to explore new investment opportunities in the future that will drive new innovations and create value for our CUSO stake holders. Data analysis and data presentation is one area our CUSO will drive new investments in 2017 as we focus on becoming a premier solution for credit union data analysts. Data analysis will also be the focus as we continue to drive new revenue opportunities and collaborative solutions to lower your costs of compliance moving into the future.”

CU*Answers will finalize the 2016 business year on September 30th, and is anticipating another strong year following last year’s record setting numbers, which included a total patronage dividend of $2.5 million paid back to clients. The CUSO will welcome Notre Dame FCU CEO, Tom Gryp, as the newest member of the board of directors effective October 1st.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $21.5 billion in credit union assets. For more information, visit


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