CU*Answers Network Services offers free firewall review for managed firewall clients

GRAND RAPIDS, MI (March 2, 2017) — CU*Answers Network Services (CNS) today announced they would perform firewall configuration reviews for free for customers of their managed firewall service. The review is geared towards meeting increasing regulatory scrutiny of credit union cybersecurity and firewall management processes.

During the interactive review session, an engineer will review specific firewall configurations with the client and highlight any configurations that may be outdated or in need of removal.

“Networks are dynamic organizations that need regular review,” explains Matt Sawtell, AVP of Managed Technology Services. “Phone systems get upgraded, ATMs get added or swapped out, and other changes happen throughout the year. Often these changes leave unnecessary artifacts behind. This process is a great way to identify those stale configurations and fix them.”

The review process and any subsequent changes are documented and suitable for use as evidence of the credit union’s firewall management plan and due diligence on cybersecurity matters.

Up to one free annual review and consultation is available per customer of the Network Services Managed Firewall Service or Complete Care Service. For more information or to schedule a review, contact the CNS Team ( or ext. 266).

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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