CU*Answers Network Services opens new office/retail center

GRAND RAPIDS, MI (August 24, 2015) — CU*Answers Network Services announced the opening of a new office and retail center located in Grand Rapids, Michigan. With over 8,000 square feet, the center significantly expands the ability of the Network Services division to serve clients, and positions the department for future growth.

The new center features a state-of-the-art lab for building, provisioning, and testing client equipment that is twice the size and capacity of previous labs. Inventory space is quadrupled with improved materials handling infrastructure, and office space was doubled.

“This move was necessary to meet client capacity demands and improve our ability to serve clients in a timely fashion,” explains Matt Sawtell, AVP of Managed Technology Services. “We build equipment customized to client requirements and the lab space is key to optimizing our capacity and effectiveness.”

The new location also features an innovative meeting space for client demos, client training and education events, and executive-level meetings. The space can be reconfigured as necessary to support any number of event configurations and features a completely wireless environment. “In 2015 there’s really no reason we should have to fight cords and cables,” explains David Wordhouse, VP Network Technologies. “So we designed this space to be cord free. We use WiFi, wireless display technologies, and power bank technologies for mobile devices, to keep spaces open, clean, safe, and flexible.”

For more information contact the Network Services Help Desk ( or ext. 266).

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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