CU*Answers releases SSAE-16 report

GRAND RAPIDS, MI (November 17, 2016) — CU*Answers, a West Michigan-based technology solutions provider, announced the availability of its 2016 SSAE-16 SOC1 Type 2 report. This report is an independent third party review of controls used in the delivery of managed network services provided by CU*Answers.

“This report forms the cornerstone of a credit union’s third party due diligence review of our services,” explains David Wordhouse, VP Network Technologies. “It is an independent analysis of our operations, how we deliver services, and the controls in place to ensure their delivery and quality. Every credit union should be requiring a similar report from their provider. We’re very excited to release this latest report.”

Controls reviewed included organization and administration, physical security, managed hosting services, firewall management services, Complete Care management, and e-business policies and procedures.

The results of this report and other CU*Answers key audit results can be found at their website.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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