CU*Answers will add a second decision model

GRAND RAPIDS, MI (September 21, 2016) — CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that it is in the process of adding a second decision model to their core data processing system, CU*BASE®. CU*Answers is working with Experian to build three different offerings for the network. “With the added options we see the ability for our credit unions to put automated underwriting to work in all of their loan delivery channels, driving member service and their loan portfolio forward,” said Geoff Johnson, COO at CU*Answers.

Currently, CU*Answers has a partnership with Portfolio Defense Consulting Group, a recognized expert in consumer credit risk management and modeling, to offer credit unions on the system an automated decision model. However, as clients asked for alternative options, CU*Answers responded.

CU*Answers Board Member and CEO of FOCUS CU, Dean Wilson added: “Looking at the future of credit unions in a consolidating market, I am proud to serve on a board of a cooperative that is working to create solutions and economies of scale to allow credit unions to not only thrive today but strategically chart long term paths to organizational success through technology and integrations. Finding opportunities to leverage the collaboration skills of the team of business designers at CU*Answers has me excited to move into the future.”

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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