CUBUS Solutions Announces Upgrades to Notifications Suite

Ginny Cain
Cain Communications for CUBUS Solutions
D: 925.426.0646
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New alerts and options help members increase control of their finances

LIVERMORE, CA (July 24, 2012)CUBUS Solutions, a leader in online banking solutions for credit unions, announced today a major upgrade to the company’s CUNotify, a notification suite of products aimed at communicating different types of messages electronically to members through alerts, statements, letters and reminders while drastically reducing paper costs. The upgrade includes new alerts as well as numerous triggers for auto-subscribing members.

“No other company has a product like CUNotify which offers so many options for member alerts,” said John-Ashley Paul, CEO of CUBUS Solutions. “Having multiple alerts lets credit union members gain more control over their finances, which in turn creates stickiness and loyalty, plus helps prevent fraud by enabling members to monitor more accounts more easily and more frequently, speeding detection of fraud and reducing fraud losses for the member and the credit union.”

The CUAlerts solution lets members customize alert preferences such as when account balances go above or below a certain level, how many times a day to receive alerts, specific email addresses and more. The alerts also provide an additional opportunity for credit unions to market and cross-sell to its members. With the upgrade credit unions can now automatically subscribe members for a pre-defined set of alerts for each type of account they have. That can include non-sufficient funds, Reg D, low balance, cleared check, debit card usage, loan payment due, CD maturity and more. Previously members had to sign themselves up for the alerts. With these new enhancements, credit unions can make it easy for members to be informed about all of their accounts.

New alerts added:

  • Debit/credit card ordered alert notifies a member when their card has been shipped.
  • ACH/NSF alert lets the member know if they have insufficient funds when they transfer money using ACH or if they wrote a check that was converted to ACH.
  • Debit card NSF without Privilege Pay Alert notifies a member if their card was rejected due to insufficient funds. This alert can also be used to remind members of the benefits of the Privilege Pay service.
  • Debit card transaction denied alert serves as a fraud warning and notifies members when their debit card was denied, and other conditions such as card frozen, account overdrawn, card labeled as lost, etc. Under the latter conditions – generally to be known by the member – it means that the card is being used by someone other than them.

About CUBUS Solutions
CUBUS Solutions, headquartered in Livermore, CA, is a software company that provides powerful online banking applications to credit unions helping them better serve and retain their members through innovative service offerings, more efficient and cost-effective operations, and creative membership rewards programs. The company has a suite of cost-saving and green business software solutions specifically for credit unions which include electronic statements, electronic alerts, electronic notices, remote deposit capture, rewards checking, card cash back, loyalty points, and several other online banking solutions. For more information visit

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