INDIANAPOLIS, IN (January, 23, 2014) -- Bradford-Scott Data Corporation, an owner/distributor of the Sharetec System, announces their yearly Customer Satisfaction Survey Results.
“We have been with Bradford-Scott since 2001, and have been very happy with our relationship. They have always provided products and services to keep us on the forefront of technology, and help us compete with the larger institutions. They have grown with us, and helped make us one of the best credit unions in the country for returning value to our members. Their customer service is outstanding, and we envision partnering with Bradford-Scott for many years to come,” remarks Daryl Empen from Gas and Electric Credit Union in Rock Island, IL.
In the fall each year, Bradford-Scott surveys its customers to measure the level of service being provided, hear of successful ways their customers are being served and continue to look for areas of improvement. From service to sales and friendliness to effectiveness, Bradford-Scott continues to maintain one of the highest levels in the credit union industry. The 2013 results are in and Bradford-Scott is pleased that its customers ranked them an average of 9.24 on a 10 point scale.
Bonnie Doolittle, Bradford-Scott’s Software Manager, said, “2013 marked the 5th year in a row that our satisfaction score was over 9 out of 10. Going above and beyond to offer our customers the highest service possible is the key to our success”.
About Sharetec System
Sharetec, a provider of both in-house and service bureau core solutions, has nearly 300 core credit unions and has grown 67% since the year 2000.