Fort Walton Beach, FL (May 23, 2025) |
Eglin Federal Credit Union (Eglin FCU) is proud to announce the grand opening of its state-of-the-art Operations Center, a milestone in the credit union’s comprehensive growth and expansion project. The event was marked by a celebratory gathering attended by board members, volunteers, team members, and partners who supported the successful completion of this project.
Eglin FCU’s President/CEO, Cathie Staton, expressed her gratitude and excitement during the opening ceremony. “This Operations Center is a testament to our commitment to innovation and excellence,” said Staton. “We believe that a well-designed space can inspire creativity and productivity, and we are thrilled to offer our employees a dynamic and inviting atmosphere that reflects our corporate values.”
The new Operations Center, a four-story, 100,000-square-foot building, includes an attached parking garage and is designed to accommodate up to 400 employees. It features energy-efficient windows, geothermal wells, charging stations for employees’ electric vehicles, and flexible interior workspaces designed for employee comfort and efficiency. The bright and open workspaces foster creativity, collaboration, and communication, with various types of collaboration spaces, balconies, and outdoor tables shaded from the Florida sunshine.
The building also houses a state-of-the-art training center, an expanded call center with chat and text support, a growing Video Teller team, and departments such as loan services, indirect lending, collections, Information Technology, Information Systems, mortgage services, facilities management and operations training and projects. Additionally, the Operations Center can serve as a disaster recovery site if needed.
Cathie Staton highlighted the collaborative efforts that made this project possible, recognizing key contributors including the board of directors, volunteers, President Emeritus Jerry Williams, former COO Kenny Girot, and several team members who were involved from the beginning such as SVP/CTO Tim Farnsworth, SVP/CIO Rocky Magee, SVP/COO Kim Nauta, and Facilities Manager/Security Officer Alan Campbell. Staton also acknowledged the La Macchia Group for their excellent work on the design and build of the Operations Center.
“We embrace the credit union philosophy of people helping people, and we believe that when you lead with values and do the right things, good things happen,” Staton added. “We are excited to continue to attract and retain new employees and members, while having room to grow and deliver five-star service.”
EFCU’s new Operations Center is a significant step in the Credit Union’s growth plan, with the expansion of its field of membership into Walton, Santa Rosa, and Escambia counties in Florida and Alabama, and enhancing digital services to meet the increased demand for back-office support.
Learn more at Eglin Federal Credit Union- Operations Center.
