Enhanced Dashboard Features Result from CEO Event

For more information contact:                                     
Scott Page, EVP ext 103
Rachel King, Sales Admin ext 130

Grand Rapids, MI – February 4th, 2011
With the most recent release of system enhancements, CU*Answers has unveiled several improvements to the Dashboard tools embedded in the CU*BASE core data processing system.  According to CU*Answers, these improvements were developed from direct input of CEO’s that attended the most recent CEO Strategies Focus Group during which time credit union leaders explored ways CU*BASE data could be manipulated and presented in manners that would be useful to their operations.

According to the 100% credit union-owned CUSO, the Collections Dashboard was a major focus for its clients.  The Collections Summary option now shows two new tabs: “Total Reportable” delinquency (which includes the loans that are less than two months delinquent) and “Total All” delinquency (including all delinquent accounts) – with both the number and balances on the accounts listed in each tabbed selection.  The Collections Inquiry, which shows totals of accounts with a negative balance, now breaks down negative balance accounts to show those which fall within the ANR limit or those that are below the ANR limit. 

Additional information for related screens described above is available via CU*BASE GOLD Online Help:

About CU*Answers

CU*Answers was founded 40 years ago and is a 100% Credit Union owned CUSO located in Grand Rapids, Michigan. CU*Answers offers a wide variety of services for credit unions including its flagship CU*BASE Processing System in both an Online (ASP) and In-house environment, Electronic Check Processing, and a wide variety of Self-Service products featured by It’s Me 247 Online Banking, and newly offered Mobile Banking. CU*Answers provides combined services to 165 credit unions nationally representing nearly 1.5 million members and $10 billion in credit union assets. For more information about how “We Make Credit Unions Go” please visit CU*Answers at

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