Family First Credit Union announces new COO & Directors
ROCHESTER, NY (September 8, 2023) — Family First is thrilled to announce not one, but three promotions within our team here at the credit union. Please join us in congratulating Eileen Ferris (COO), Brenda Stone (Director of Operations & NCBSO), and Joe Cellura (Director of Information Technology) on their well-deserved promotions and new roles.
Eileen Ferris – Chief Operating Officer (COO)
Eileen Ferris has been promoted to Chief Operating Officer, assuming overall responsibility for our Member Services, Operations, Technology, and Marketing departments. Eileen has been with the organization for 15 years and has a proven ability to guide our organization through the ever-changing landscape of the banking world.
Brenda Stone – Director of Operations & NCBSO (NAFCU Certified Bank Secrecy Officer)
Brenda has been with the organization for 8 years and in that time, she has become a “go-to” person for our staff and membership alike. Brenda oversees the Operations department, managing fraud and electronic services. In addition, she will be providing oversight of the operations functions within our branches, including compliance, auditing, and member services training.
Joseph Cellura – Director of Information Technology
Joe has been with the organization for 16 years and has been the main driver in building our company’s infrastructure. Joe oversees the Credit Union’s network and communication operations, technology planning and training, core system support, and cybersecurity.
We thank Eileen, Brenda, and Joe for their years of dedication and service, and look forward to watching them grow in their new roles.
Eileen Ferris
Chief Operating Officer
(COO)
Brenda Stone
Director of Operations & NCBSO
Joseph Cellura
Director of Information Technology
About Family First Federal Credit Union
Established in 1969, Family First Credit Union is a full-service financial institution that serves over 15,000 members throughout Monroe County and the Finger Lakes Region of upstate New York. Started by teachers of a local school district and run from our founder’s home in our early years, Family First offers a complete suite of financial products. From low interest rates for loans to competitive high-yield checking accounts, our products are designed with our members in mind. We pride ourselves working with them for every step of their journey, and look forward to celebrating life’s most memorable moments with them. For more information on Family First, visit www.familyfirstny.com today.
