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First Capital Federal Credit Union announces launch of new digital banking experience, FirstCap Connect!

First Capital Federal Credit Union has launched its new digital banking experience, ! With FirstCap Connect, First Capital members will be able to enjoy new online and mobile banking features.

“We have worked extremely hard behind the scenes to create the best online and mobile banking experience for our members,” said David Morse, VP of Operations. “We are excited to see our members embrace all the new features that will help them better connect with us in the future.”

The new platform offers members a cohesive look between our online and mobile banking channels. Members also have more tools in the FirstCap Connect App including eStatements and credit card activity. We’ve added card controls so members can turn their debit card on and off as they’d like. Plus, members can now reset their passwords without having to call into the Credit Union.

Along with the launch of FirstCap Connect, First Capital also took other major steps to enhance its digital offerings to members. First Capital upgraded ATMs, rolled out contactless cards and digital wallets to provide members with more safety and convenience, and improved the online account opening process, making it easier than ever to open an account.

“We’re really proud of the steps we’ve taken to show that First Capital has and will continue to provide cutting edge technology for our members,” said Tara Houser, VP of Marketing and Business Development.

Bobbie Ford, AVP of Member Services, shows a member how to access the new FirstCap Connect App on her phone

Staff at the West York branch sport their FirstCap Connect t-shirts for launch day!

First Capital Federal Credit Union

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