ALTADENA, CA (March 13, 2024) — First City Credit Union is pleased to announce the selection of Seun Aiyese as Chief Operating Officer overseeing its member facing touchpoints including branches, contact center, and operational support teams. He begins his role effective March 3, 2024.
Aiyese is a senior credit union industry executive with a growth mindset and over 20 years of experience in banking, wealth management, mortgage lending, and member experience. Aiyese spent 15 years with Wells Fargo in various leadership roles including Regional Bank President managing geographically disbursed business units across multiple locations requiring a deep knowledge and understanding of retail and business banking products and strategies while effectively leading senior level managers. Aiyese began his credit union journey with GEICO Credit Union in 2018 and most recently served as the Head of Growth and CX at Affinity Credit Union ($4.4 Billion in Assets headquartered in New York, NY). His duties included overseeing a retail branch network of 20+ locations, operational excellence, an enterprise contact center, mortgage origination, business banking, and a team of Private Bankers and Financial Advisors for wealth management. Earning his Master’s Degree in Organizational Leadership from Bethel University, Aiyese also completed his Executive Education from the Cornell School of Business, Wharton School of Business, and Oxford University.
“Seun is exactly the type of leader we need to round out the First Team – the Credit Union’s Executive Leadership,” said First City Credit Union President & CEO, Nav Khanna. “Beyond his rich history and experience in retail banking and leading large credit unions, he has a passion for people centered around delivering world-class member experiences whether it’s in person, over the phone, or digital channels. He’s empathetic in his approach to driving cultural and digital transformation and is rooted in a deep commitment to diversity, equity, inclusion, and belonging programs that lift up his teams while developing meaningful growth opportunities.”
“It’s a true privilege to be joining the executive leadership team at First City,” said Aiyese. “Ever since I’ve learned about the Credit Union’s 85-year history of strength and stability and interacted with the executive team of servant leadership ideologies I’ve been looking forward to joining the team in the Golden State. I love the frontline teams because they are the brand ambassadors providing financial advice and guidance to members, making their financial dreams a reality and I’m very much looking forward to transforming the member experience by helping take First City to best-in-class member experiences.”
First City was officially founded on September 28, 1937 as Los Angeles County Employees Number 11 Federal Credit Union, with 65 members and a grand total of $149 in deposits! Today, with more than 56,000 members, $900 million in assets, and 13% in capital, First City is one of America’s strongest financial institutions. Visit www.firstcitycu.org to learn more about First City Credit union.
Louis Morton
Marketing Manager, First City Credit Union (800) 944-2200, ext. 2222
lmorton@firstcitycu.org
