First Community Federal Credit Union Employees Earn Financial Counseling Designation

For Immediate Release
October 29, 2011
Nancy Loftis, Marketing Manager
269- 382-9845, ext #1442

First Community Federal Credit Union is pleased to announce the completion by 23 employees of an enhanced version of the Credit Union Financial Counseling Certification Program (FiCEP).

Modeled after the Credit Union National Association (CUNA) Certified Financial Counselor Schools, FiCEP includes two parts with four learning modules each. First Community employees received an enhanced version of the training which included bi-weekly webinars, and live group training and testing. When participants successfully complete the exams for all eight modules, they will earn the designation as Credit Union Certified Financial Counselors (CCUFC).

The additional training was conducted by the National Credit Union Foundation’s REAL Solutions Program which helps credit unions provide new products and services to meet the financial needs of low wealth households. Because of funding provided by a community reinvestment grant from the Michigan Credit Union Foundation, credit union participants were able to obtain the enhanced training at no cost. Once certified, counselors plan to utilize their skills to help First Community members in a variety of ways including one-on-one budget and credit counseling, financial education, and guidance for a financially secure retirement.

While 26 Michigan credit unions took advantage of the FiCEP program training which was hosted by the Michigan Credit Union League, First Community’s employees accounted for nearly 25% of the participants. “We believe that training is very important for our staff,” said Cheryl DeBoer, President and CEO of First Community. “Our credit union is committed to helping our membership and financial counseling is a key part of that. Our staff felt that this was a good program to help with this type of education.”

First Community was also the host site for the second live group testing and training session in which participants had a chance to develop implementation plans, hear from experienced credit union financial counselors, practice their skills, and network. 

First Community Federal Credit Union currently serves over 78,500 members, with assets of $650 Million and operates with sixteen (16) regional branch offices within Michigan, Illinois and Wisconsin. For more information, visit


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