Four Mid-Atlantic Region credit unions turn over ATM management to Dolphin Debit

HOUSTON, TX (June 20, 2017) — Four credit unions in the Mid-Atlantic region have moved management of their ATMs over to Dolphin Debit, the full-service ATM management company.

The four credit unions, ranging in size from $15.7 million in assets to $88.8 million, have made the recent move to Dolphin. Three of the four are in the ATM Cinch program, Dolphin Debit’s partnership with CU24. The credit unions are:

  • Prime Care CU, Norfolk, Virginia, with 5,439 members and $21.2 million in assets
  • Mosaic FCU, Harrisonburg, Virginia, with  4,218 members and $15.7 million in assets
  • Thiokol Elkton FCU, Elkton, Maryland, with 1,859 members and $21.7 million in assets
  • Department of Labor FCU, Washington, D.C., with 7,340 members and $88.8 million in assets

The Department of Labor Federal Credit Union is a good example of a Dolphin Debit client that made the decision to outsource its ATM management. It has four ATMs – soon adding a fifth – and it turned management of those ATMs over to Dolphin Debit so it could avoid the hassles of maintenance issues and the challenges of software upgrades.

“Now we can concentrate on our members and not ATM issues,” said Joan Moran, CEO of the Department of Labor CU. She noted that since working with Dolphin, any ATM problems are quickly resolved.

“Many smaller credit unions with only a few ATMs often don’t think of handing management over to an outside provider,” explained Gary Walston, co-founder of Dolphin Debit. “The truth is, there are maintenance and upgrade and other issues at play whether you have one ATM or 15. For any size credit union, it comes down to whether resources are better devoted to serving members or to dealing with the ATMs. That’s why we see credit unions turn to us for relief.”

About Dolphin Debit Access

Dolphin Debit Access, a subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT) is a full-service ATM management company that owns and operates ATMs for financial institutions. Dolphin’s turnkey ATM service includes purchase and deployment of new ATMs, purchase of the financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management. Dolphin Debit operates all makes and models of ATM equipment in various branch and off-premise venues and works with 325 financial institutions across the United States. Combined with the strength of its global payments parent company, Euronet Worldwide, Dolphin is able to deliver technology and modernization through the company’s REN payments platform.


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Kristine Tanzillo, Dux Public Relations | 903-865-1078

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