GMC Software named a leader for third year in a row in Gartner Magic Quadrant for Customer Communications Management Software

BOSTON, MA (January 5, 2016) — GMC Software (GMC), a leader in customer communications management, today announced the company has been named a Leader in the Gartner 2015 Magic Quadrant for Customer Communications Management, positioned furthest for ‘completeness of vision.’

Gartner’s Magic Quadrant defines a Leader as driving transformation in the Customer Communications Management market and dominating in one or more technologies or vertical markets. Gartner states completeness of vision focuses on potential. “A provider with superior vision anticipates, directs and initiates market trends — particularly if it integrates its vision for a broad range of areas — and capitalizes on product and service development.”

“We are very pleased GMC is once again positioned a leader by Gartner,” said Henri Dura, CEO, GMC Software. “We believe it is GMC’s tireless attention to anticipating and meeting emerging market needs—and being able to execute on that vision—that makes GMC Inspire a leading CCM solution for both enterprises and service providers. We are proud to help companies around the world navigate the transition to digital, and engage meaningfully with their customers across the entire customer journey.”

GMC Inspire is the only single-design customer communications management (CCM) solution that lets users create, manage and deliver seamless customer communications across all channels. GMC Inspire is designed for effective development of interactive, batch and mobile communications that ensure cross channel consistency and regulatory compliance, while improving the customer experience.

With the largest customer communications-focused Research & Development team in the world, GMC boasts a 22-month major release cycle in an industry where 39 months is the norm. GMC is the fastest-growing CCM provider globally for the past three years, supporting more than 1,600 clients and partners in banking, insurance, healthcare and service providers.

To access a full copy of the report free of charge, please click here: Gartner Magic Quadrant for Customer Communications Management.

About Quadient

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the SBF 120®, CAC® Mid 60 and EnterNext® Tech 40 indices. For more information about Quadient, visit


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