PLANO, TX (October 31, 2016) — April Jones has been named as Health Care Family Credit Union’s new vice president of operations effective Monday, Nov. 14, 2016. The executive search was conducted by Credit Union Resources for the $56 million dollar credit union.
Previously the operations support assistant at Citi, Jones was responsible for assisting, investigating, and resolving branch outages. During her leadership at Citi, she revised procedures to be desktop friendly, trained offshore team members, and was the primary contact for five settlements, 52 GTA & RPS accounts, and 48 End of Month IOLTA accounts.
Jones was the vice president of operations at Missouri Valley Federal Credit Union before working at Citi. As the vice president of operations, she processed data system changes to improve efficiency, internal controls, and she implemented new processes and features for credit union employees and members.
Jones has attended several CUNA Schools and completed coursework for the Financial Management School, the Credit Union Management School, and Accounting for Non-Financial Managers course.
With more than 10 years of credit union management experience, Jones will help Health Care Family continue its mission to provide its members with the very best in financial services. Jones is recognized in the industry for her effective leadership of diverse teams, and her extensive experience in financial service industry operation practices.
Credit Union Resources is a service corporation that provides industry-leading solutions and expertise to credit unions across the country. Credit Union Resources is a part of the Cornerstone Credit Union League, a regional trade association representing the interests of credit unions in Arkansas, Oklahoma, and Texas.
Tanya Dittberner
Director of Communications and Media Relations
Cornerstone Credit Union League
800-442-5762, ext. 6626 (toll-free)
tdittberner@cornerstoneleague.coop
