In response to Coronavirus (COVID-19), effective Friday, March 20th, all Heritage Federal Credit Union lobbies will be closed until further notice. Drive-Thru service will continue to operate with normal hours.
Our New Harmony branch will close until further notice, since it does not have a drive-thru. Members are directed to Mt. Vernon or our Evansville West Side branches.
Appointments are available for select services that cannot be taken care of through the drive-thru, by calling our Information Center at 812.253.6928. Our information center hours are 8:00 am – 6:00 pm, Monday – Friday and Saturday 8:30 am – Noon.
We stand ready to help our members that are in financial distress. If you find yourself in need of assistance, we encourage you to contact us at 812.253.6928 to discuss options that may be available for you.
Although our lobbies are closed, we offer many tools members can use to conduct most transactions remotely.
- Online Banking
- HFCU Mobile app for Android and Apple – with remote check deposit
- Telephone Banking
- Mobile Wallet – Apple Pay, Samsung Pay and Google Pay
- iPay with Alexa
- Drive-Thru service – available at our Locations
- ATMs – located at all of our branches, throughout the community, and access to over 5,000 ATMs fee-free through the National Alliance One Network
- Night Deposit boxes – available at our Locations
Plus, now is a great time to consider reducing the need for cash by using a Heritage Federal Credit Union debit card. We offer instant issue at any of our branch locations by appointment or we can mail one within 7-10 business days.
All of our remote contact channels remain available as we take extra precautions to provide safe business and work environments for our members and employees:
- Account Assistance through the Secure Message Center in online and mobile banking.
- Contact Us Form for any account questions you would normally ask face to face.
- Information Center – call 812.253.6928 for any other general questions or to be directed to the appropriate department.
For further updates, please visit our website at hfcu.info/coronavirus.