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HFS Federal Credit Union recognized on 2019 Forbes Best-In-State Credit Union list

HILO, HI (July 1, 2019) — HFS Federal Credit Union (HFS FCU), the largest credit union on Hawai‘i Island, is once again honored and humbled to be recognized in Forbes list of America’s Best Credit Unions in Each State for 2019.

“To gauge which firms have the most satisfied customers, Forbes partnered with market research firm Statista to survey more than 25,000 people in the U.S. about their banking relationships” said Forbes. Individuals were asked to rate their satisfaction and recommendation of Credit Unions “as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice). Overall scores ranged from 57.2 to 96.2.” HFS FCU earned a rating of 91.03.

When asked what this honor means to them, staff members of HFS FCU stated that they don’t look to be recognized, but to be sure they are offering the best service possible to members; the type of service that they themselves would want to receive. However, this recognition does provide confirmation that their work and assistance is meaningful to their members and they are both thankful and honored to receive it.

“It is truly an honor to be recognized by our members. If it weren’t for their support and trust in our ability to service their financial needs, we would not be able to accomplish what we do. Our employees go above and beyond to make it all happen for our membership” says Nathan Abe, Chief Executive Officer of HFS FCU.

Pictured above are HFS FCU staff members from each of the credit union’s six branches on Hawai’i Island.

About HFS Federal Credit Union

HFS Federal Credit Union (HFS FCU) is the largest not-for-profit and member-owned financial institution on Hawai’i Island. Established by just nine individuals in 1937, HFS started with very humble beginnings. The Credit Union continued to grow from serving just employees of the Federal and Territorial Governments in the County of Hawai‘i and their families, to now offering membership to any person who lives, works, or attends school on Hawai’i Island.