High-Performing Credit Unions Recognized by Raddon Financial Group

Andrew McCaskill/Mary York
Media Contacts for Open Solutions

 Raddon Financial Group (RFG), a provider of research-based solutions to financial institutions and a strategic business unit of Open Solutions Inc.®, recently presented its annual Crystal Performance Awards to high-performing credit unions in two asset classes based on their performance: credit unions above $500 million and below $500 million in assets. The award recognizes 10 credit unions in each asset category that achieve a top ten ranking on a balanced scorecard measuring growth, income, efficiency and margin management. More than 500 credit unions were evaluated in this year’s ranking.

            Each Crystal Performance Award recipient ranked among the top two or three percent of all credit unions analyzed by RFG for two consecutive reporting periods. The award-winning credit unions were invited to attend RFG’s annual, invitation-only CEO Forum, held August 11th through 13th at The Broadmoor in Colorado Springs, Colo. 

“We are pleased to again recognize high-performing credit unions,” said Bill Handel, vice president of research and product development with RFG. “These credit unions have demonstrated excellence in terms of their commitment to develop and deploy successful strategies. Recipients of this award tend to have strong member relationships with higher deposit and loan balances per household, but tend to efficiently and effectively control expenses. Credit unions tend to maintain an average efficiency ratio of about 75 percent, but Crystal Performance Award winners tend to maintain a much better ratio, around 60 percent.”

The 10 honorees above $500 million in assets were Altra Federal Credit Union (La Crosse, Wis.), Community First Credit Union (Appleton, Wis.), Ent Federal Credit Union (Colorado Springs, Colo.), F&A Federal Credit Union (Monterey Park, Calif.), Lockheed Federal Credit Union (Burbank, Calif.), Randolph-Brooks Federal Credit Union (Live Oak, Texas), Robins Federal Credit Union (Warner Robins, Ga.), San Diego County Credit Union (San Diego, Calif.), Spokane Teachers Credit Union (Liberty Lake, Wash.) and Visions Federal Credit Union (Endicott, N.Y.).

The 10 honorees below $500 million in assets were America’s Credit Union (Fort Lewis, Wash.), Deere Employees Credit Union (Moline, Ill.), Dow Louisiana Federal Credit Union (Plaquemine, La.), Hawaii Community Federal Credit Union (Kailua-Kona, Hawaii), Kirtland Federal Credit Union (Albuquerque, N.M.), SeaComm Federal Credit Union (Massena, N.Y.), Service 1st Federal Credit Union (Danville, Pa.), Shell Federal Credit Union (Deer Park, Texas), Sound Credit Union (Tacoma, Wash.) and SouthPoint Federal Credit Union (Sleepy Eye, Minn.).

“Consistency in overall performance is requisite in our selection of Crystal Performance Award winners,” said Bob Dye, general manager and chief operating officer of RFG. “We are pleased to recognize such a diverse group of credit unions from all areas of the country.  Despite differences in geography, member demographics and scale, each of these credit unions embodies the key traits we find in measuring high-performing credit unions.  The management teams, boards, employees and members should be very pleased with this recognition.”

To be eligible for the Crystal Performance Award, a credit union must participate in the CEO Strategies Group for an in-depth analysis of the credit union’s financials, sales, products and member household relationships.

About Raddon Financial Group

RFG, a strategic business unit of Open Solutions Inc.®, has been providing research-based solutions exclusively to the financial industry since 1983. RFG understands the industry and knows how consumers interact with financial institutions. By using best practices in research, analysis and trends to create customer intelligence, RFG plays a key role in helping financial institutions manage their customer relationships and their organizations.

For more information about Raddon Financial Group, contact Dan McGowan by email or by phone at 800.827.3500.  Visit Raddon Financial Group online


About Open Solutions Inc.

Open Solutions Inc. offers a fully-featured strategic information management product platform that integrates core processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting and management tools, profitability tools, wealth management, imaging, digital documents, interactive voice response, technology services, HSAs, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

Open Solutions Inc. is a registered trademark of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2010 Open Solutions Inc. All rights reserved.


Editor’s Note:  The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.

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