Horizon Credit Union joins PSCU cooperative for payments processing and ATM support
ST. PETERSBURG, FL (September 28, 2023) — PSCU, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, is pleased to announce Horizon Credit Union (Horizon) has selected the CUSO to provide services and support for its debit and credit card programs and ATMs following an extensive RFP process.
Originally established as Kaiser Employees Federal Credit Union in 1947, the credit union was renamed as Horizon in 1981. Today, Horizon now has over 30 branches throughout eastern Washington, Idaho, western and central Montana and eastern Oregon. With $2.1 billion in assets, the rapidly growing regional credit union is dedicated to helping its nearly 113,000 members achieve their dreams.
Horizon engaged with a consultant to identify a vendor capable of supporting all aspects of plastic card and ATM processing, as well as provide after-hours support to members. Additionally, it was important the new processor be committed to growth and development and able to quickly adapt to changes in the industry. The credit union evaluated multiple vendors based on rigorous criteria, prioritizing system effectiveness and member satisfaction.
“It was important to identify a partner who could support Horizon’s current card volume and future growth, as well as offer essential features our members have come to expect. In PSCU, we found a partner that provides some of the most innovative offerings in the industry, including digital issuance, robust analytics and state-of-the-art fraud detection, all of which we believe will take our card programs to the next level,” said Horizon Director of Payment Services Wendie Ellis. “The fact that PSCU is owned and operated by credit unions was also a big plus – the CUSO really understands credit unions and listens to their needs.”
PSCU will begin providing processing and ATM services in July 2024.
“Horizon places the same value on providing exceptional service that we do at PSCU, and they share our commitment to forward-thinking innovation,” said PSCU Chief Revenue Officer and EVP Scott Wagner. “We are eager to begin the onboarding process next year and look forward to partnering with Horizon to provide its members with the exemplary service they are accustomed to when working with their trusted credit union.”
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visitpscu.com and coop.org.
About Horizon Credit Union
Horizon Credit Union is a growing not-for-profit financial cooperative with roots in Washington, Oregon, Idaho and Montana. Founded in 1947 as a member-owned credit union, Horizon now serves over 113,000 members with 32 branch locations across four states. Horizon is committed to meaningful community involvement across the Northwest.