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Hyland Software Partners with Communication Intelligence Corporation (CIC),a Leading Supplier of Electronic Signature Solutions

Integration promotes faster, paperless procedures, streamlining signature processes and delivering quicker decisions  

CLEVELAND, OH (March 26, 2013) – Today, Hyland Software announced its partnership with Communication Intelligence Corporation (CIC; OTCQB: CICI), a leading provider of electronic signature solutions. The partnership will help organizations automate processes, such as electronic mortgage lending for financial services, by integrating Hyland’s enterprise content management (ECM) solution, OnBase, with CIC’s SignatureOne® Ceremony® Server.

The partnership combines the functionality from two leading software vendors serving multiple industries, including financial services, insurance and higher education, to create fully automated electronic processes. Hyland’s integration for CIC’s SignatureOne solution allows documents stored in OnBase to be uploaded into CIC’s signing solution, via the cloud or an on-premises deployment, without requiring OnBase licenses. Documents can then be uploaded on either an ad-hoc basis or as part of a workflow process.

Organizations leveraging the integration through SignatureOne will have access to OnBase, gaining ECM functionality such as:

  • Applying keyword values already located in the document to specify the signer’s name and email address, allowing the signer to receive an email notification as soon as the document is uploaded and ready to sign
  • Configured signature fields that allow a one-time signing method, including click-to-sign and biometric live sign, with a signature pad or freeform mouse signing, or signing with your finger on any mobile device including iPhone, iPad and Android powered tablets and smartphones.

After a document is indexed it can be uploaded directly into CIC and tracked through the designated OnBase Workflow process. “The integration gives our customers greater efficiency by combining the benefits of ECM automation with our signature solutions,” said Robert Williams, CIC’s vice president of sales. “Making processes electronic gives our customers a competitive advantage to complete applications and processes faster and eliminate human-centric mistakes.”

“Hyland is committed to providing solutions that help organizations increase efficiency and effectiveness, and we have been for more than 20 years. OnBase continues to be the document management solution of choice for lenders, insurers and higher education institutions because we constantly increase its functionality to keep up with demand those industries,” said Glenn Gibson, Hyland’s product marketing manager. “Partnering with CIC will help users leverage e-signature solutions with additional ECM functionality, in turn helping them stay competitive and deliver better services for their customers.”

For more information about Hyland’s OnBase partnership with CIC visit Hyland.com/partnerships

About Hyland Software
For over 20 years, Hyland Software has helped our more than 11,300 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why Hyland realizes double-digit growth, and why 98 percent of our customer base continues to renew its annual maintenance. Our customers see the ongoing value of partnering with Hyland and continue to work with us year after year.

Hyland’s enterprise content management (ECM) solution, OnBase, is one of the most flexible and comprehensive ECM products on the market today. OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time. For more information about Hyland Software’s ECM solutions, please visit Hyland.com.

About CIC
CIC is a leading supplier of electronic signature products and the recognized leader in biometric signature verification. CIC enables companies to achieve truly paperless workflow in their electronic business processes by providing multiple signature technologies across virtually all applications. CIC’s solutions are available both in SaaS and on-premise delivery models and afford “straight-through-processing,” which can increase customer revenue by enhancing user experience and can also reduce costs through paperless and virtually error-free electronic transactions that can be completed significantly quicker than paper-based procedures. CIC is headquartered in Redwood Shores, California. For more information, please visit our website at http://www.cic.com. SignatureOne® Ceremony® Server is a registered trademark of CIC.


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