Interactive Teller Machines (ITMs) are the newest feature at Notre Dame Federal Credit Union’s (Notre Dame FCU) Moreau Branch. The ITM functions as a “credit union in a box,” providing access for Members to make transactions from the comfort of their car using video-based interactive technology and interacting with a live teller located remotely in a video call center. The live tellers can assist with traditional banking such as withdrawing funds, depositing checks, ordering a debit card, and providing general account management.
Live tellers will be available on the new machines from 9:00 a.m. until 6:00 p.m. Monday through Friday, with Saturday hours from 9:00 a.m. until 1:00 p.m. The machines have the added feature of functioning as a self-service ATM both during and outside of regular business hours.
Construction began on July 12, with the Moreau ITMs officially active on July 14. Notre Dame FCU partners will spend the first week of service outside aiding first-time ITM users to assist with the transition. The Moreau Branch joins the branches in Portage and Granger as the third Notre Dame FCU location utilizing ITMs.
For more information on the new ITMs, visit NotreDameFCU.com/interactive-teller-machines.