Kellogg Community Credit Union announces team promotions and Senior Solutions Manager

BATTLE CREEK, MI (March 21, 2017) — Kellogg Community Credit Union (KCCU) is excited to announce four internal promotions, and an additional Senior Solutions Manager, as the credit union continues to develop and grow!

Rori Ross has been named Vice President of Marketing, Rori has been part of KCCU’s amazing team for over 11 years. Rori started her career at KCCU as a Business Relations Developer. Her continued dedication and success with KCCU led her to a manager position and later to be an essential member of KCCU’s Leadership Team as Senior Marketing Manager.  During her tenure, KCCU has doubled their assets from approximately $240 million to over $490 million today.

Lindsey Ostrowski has been named Vice President of Lending. Lindsey started her career at KCCU on the retail team in May 2009 as a part time teller, and progressively climbed the ladder to retail management. She realized she fell in love with loans and transitioned to Lending Manager in October 2014, and most recently Senior Lending Manager overseeing mortgages, indirect, and consumer lending. Lindsey and her team had significant success in growing KCCU’s lending portfolio.

Amber Swain has been named Vice President of Human Resource. Amber has over 2 years of dedicated experience with KCCU’s successful team, with a total of 10 years of experience working in human resources. Amber started her career at KCCU as the Human Resource Manager, and with a strong work ethic and desire to grow the organization, she became the Senior Human Resource Manager where she also oversaw training and development. Amber is committed to continue to enhance KCCU’s positive work culture as she transitions to her new role as Vice President of Human Resources.

Holly Hancock has been named Vice President of Financial Operations. Holly has been with KCCU for over 12 years. Her duties in her most recent role as the Senior Financial Operations Manager was overseeing Accounting, Quality Control, Operations, Facilities, and Card Services.  Holly plays a critical role in many projects and committees for KCCU.  In her new role as Vice President of Financial Operations, Holly will be focusing on internal processes, directly overseeing the Accounting and Support Services Teams.

Keith Hooker recently joined the KCCU team as a Senior Solutions Manager focusing on development of the Kalamazoo, Three Rivers, and Grand Rapids Markets. Keith has over 12 years of experience in the financial industry, and is excited to develop new relationships, as well as strengthen existing ones, throughout these communities. He will also be working closely with KCCU Team members to continue to build upon the excellent member service that has long been the foundation of KCCU’s success.

Rori Ross, VP of Marketing

Lindsey Ostrowski, VP of Lending

Amber Swain, VP of Human Resources

Holly Hancock, VP of Financial Operations

Keith Hooker, Senior Solutions Manager

About Kellogg Community Credit Union

Kellogg Community Credit Union, headquartered in Battle Creek, Michigan is a full-service financial institution serving people who live, work, worship, or attend school in West Michigan. With $844 million in assets, KCCU proudly serves over 51,000 members in Battle Creek, Marshall, Kalamazoo, Portage, Richland, Grand Rapids, and Three Rivers. A community leader since 1941, KCCU consistently outperforms other financial institutions with outstanding service satisfaction ratings and a long history of growth. For more information, please visit Connect with Kellogg Community Credit Union on Facebook, Instagram, and LinkedIn.


Julie Stevens
Marketing Specialist
Phone: 269.968.9251 ext.2274

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