Langley Federal Credit Union attributes Symitar selection to vast integration potential

$2.3 billion credit union selects Episys as strategic long-term partner for added connectivity, customization opportunity

SAN DIEGO, CA (May 23, 2017) — Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division announced today that Langley Federal Credit Union has selected the Symitar Episys® core system for in-house processing.

Newport News, Va.-based Langley Federal Credit Union was growing at a rate that required more system and process automation, greater operational efficiency, and additional flexibility from its core partner. The credit union consulted with its peer group and found that Symitar’s reputation for service and integration capabilities were unmatched.

Deb Vollmer, senior vice president of Langley Federal Credit Union, said, “We need to know that when our credit union is looking for best-in-class solutions to supplement or enhance current offerings, our core provider will support that. Symitar has mastered third-party integrations to Episys. With this system, our credit union will have a vast choice of integrated vendors, and we can trust that connections can be built where they don’t yet exist.”

Vollmer is also excited about the opportunities available with PowerOn®, stating, “The ability to adapt and customize the core to our specific requirements can give us the freedom to create and configure workflows that best fit our needs.”

PowerOn uses open, common programming protocols within the solution for maximum flexibility. All changes are made within the structure and protection of the core system, but independent of the core code. The credit union also selected to implement Symitar’s Advanced Reporting for Credit Unionsfor business intelligence and analytics, Episys Data Storefor near real-time analysis and reporting, and jhaEnterprise Workflow for automated multi-step business processes. Together, these solutions will simplify operations as well as streamline data usage, management, and reporting.

Ted Bilke, president of Symitar, said, “Langley Federal Credit Union understands that with Episys, they can find the best complementary solutions for the credit union without limitation, while continuing to push the boundaries of what their core can also do. The core system must be flexible and supportive of changing industry influences and banking preferences, something we are excited to partner with Langley on in the years to come.”

About Symitar

Symitar, a division of Jack Henry & Associates, Inc. ® , is the leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 725 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at


Jen Burke

Public Affairs & Communications Manager
Maine Credit Union League & Synergent

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