Press

Lanvera becomes exclusive document outsourcing provider for Mesquite Credit Union

Lanvera to aid Mesquite Credit Union in Maximizing Member Communications Management

COPPELL, TX (March 9, 2016) — Lanvera, Ltd., a leader in transactional document solutions, announces its partnership with Mesquite Credit Union. By providing Mesquite Credit Union with a complete document redesign and multi-channel delivery, Lanvera will aid in the improvement of member-facing document management by maximizing communications, offsetting operational costs and increasing electronic adoption.

In 2015, Mesquite Credit Union executives began evaluating ways to improve member communication management and delivery methods. One of the challenges they recognized was the lack of a clear call-to-action on member-facing documents. Lanvera will remedy this by facilitating a full-color, dynamic redesign of all Mesquite Credit Union statements, notices, letters, etc. “The importance of color, document layout and messaging is crucial in maximizing communications with our members,” says Lisa Connell, CEO at Mesquite Credit Union. “This will also aid us in our mission for brand continuity.”

Mesquite Credit Union also seeks to offset current member communication operational costs. Lanvera’s user-friendly client portal, along with recurring technological investments, will aid in obtaining this goal. “Lanvera’s Client Portal allows us to make changes to documents without having to engage our Client Services group every time, which saves us time and money,” says Lisa Connell, CEO at Mesquite Credit Union. “If we want to log in and make changes minutes before a production run, we can now do that quickly and easily!”


About Lanvera

Headquartered in Coppell, TX, Lanvera is a world-class provider of end-to-end outsourcing solutions for transactional documents. Specializing in the design, production and delivery of secure business-critical communications, including invoices, statements, tax forms, compliance notices, and other documents, Lanvera is a single partner solution for document processing and delivery. Lanvera utilizes cutting edge technology coupled with industry expertise to solve the complex business challenges facing document delivery in financial services, healthcare, insurance, mortgage, and many other industries. For more information about Lanvera, visit www.lanvera.com or contact Callie Hickman, Communications and Marketing Manager at chickman@lanvera.com

Contacts

Callie Hickman
Lanvera, Ltd.
972.488.6422
CHickman@lanvera.com

More News