Lumin Digital to provide digital banking services for Service 1st Federal Credit Union
SAN RAMON, CALIF. (September 30, 2021) — Lumin Digital, a PSCU company, has announced that Service 1st Federal Credit Union (Service 1st) has signed a multi-year agreement for Lumin Digital’s cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support over 36,700 Service 1st members when the credit union goes live on the platform in April 2022.
Founded in 1975 as Geisinger Employees Federal Credit Union in Danville, Penn., Service 1st changed its name in 1995 to reflect what set the credit union apart from other financial institutions: its singular focus on service. The largest credit union in Pennsylvania not headquartered in a metropolitan area, Service 1st remains committed to providing a lifetime of financial services to meet its members’ changing needs, while also fostering relationships of trust, dignity and respect. Service 1st, currently holding more than $576 million in assets across 11 branches, is focused on offering best-in-class technology solutions for its members, making a partnership with Lumin Digital a natural fit.
“In looking for a digital banking partner, we felt Lumin Digital was the industry leader in experience, providing the cleanest, sharpest and most feature-rich solutions,” said Jay Reed, chief information officer at Service 1st. “From the beginning, we believed a strong partnership with Lumin Digital would be in the best interest of our members. We are extremely grateful to our forward-thinking board of directors for allowing Service 1st to be visionaries in the technology world through partnerships like this that meet and exceed our members’ expectations.”
As a cloud-native digital banking platform built using elite technology, Lumin Digital provides members with a tightly integrated and customized experience that matches larger financial institutions’ offerings. In creating a truly personalized journey, Lumin Digital helps credit unions and banks better engage with their members, increase value and deepen relationships.
“We are extremely pleased that Service 1st, which has experienced tremendous asset and membership growth over the past decade, chose to partner with Lumin Digital,” said Jeff Chambers, president of Lumin Digital. “Our mutual commitment to delivering cutting-edge products and support to Service 1st members positions our partnership for success, and we look forward to meeting their members’ evolving needs.”
Lumin Digital continues to drive innovation in the digital banking space, differentiating itself through technology built for human connection. Lumin Digital’s offering provides seamless integration to a wide array of PSCU and other platform tools and capabilities, including card services, rewards management, and data analytics to provide a member-centric experience. For more information, visit LuminDigital.com.
About PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.
About Lumin Digital
Lumin Digital, a PSCU company headquartered in San Ramon, Calif., delivers digital banking solutions to financial institutions across the United States. Founded by financial technology experts, Lumin Digital is working to redefine digital banking with its proprietary user engagement platform, providing banks and credit unions with a solution that allows them to quickly and safely adjust to their users’ needs. Through Lumin Digital’s user data and predictive analytics, organizations can implement custom experiences for users, creating a truly personalized journey that helps consumers thrive while building a connected relationship. For more information, visit LuminDigital.com.
About Service 1st
Service 1st Federal Credit Union is a full-service financial institution with total assets exceeding $576 million. Service 1st puts the financial goals of their 36,700 + members at the heart of everything they do. Whether in one of their 11 branches located in Bloomsburg, Danville, Elysburg, Lewisburg, Loyalsock, Mifflinburg, Montandon, Shamokin Dam, Sunbury, or Wilkes-Barre, or out-and-about in the community, this credit union team shares seven core values that ensure their focus is always to strengthen the financial lives of their members and their community.
