Roostify’s first Credit Union lender enhances customer experience with eased application process
SAN FRANCISCO, CA (February 3, 2015) -- Roostify (www.roostify.com), a provider of automated mortgage transaction technology, today announced that the Miramar Federal Credit Union, a full service credit union that caters to the military, has chosen to use Roostify’s technology solution to help simplify the mortgage application process – from application to closing.
The Roostify platform allows Miramar Federal Credit Union to:
- Collect key documents from loan applicants using a secure platform in a timely manner, avoiding typical methods such as fax and email, that lengthen the process;
- Close loans faster due to an organized workflow management system that keeps both the lender and applicant up to date on progress in real time;
- Personalize a list of documents needed from loan applicants based on which product type is being applied for;
- Collect e-signatures instantly, alleviating the need for scanning, faxing, and even visiting the loan applicant in person;
- Easily correspond with clients, regardless of their location, in order to move the loan process along quicker and more efficiently.
“Roostify has been a great tool for us to streamline the mortgage process for our members, specifically those who may be travelling during the process, whether it be for military deployment or otherwise,” says Paul Socia, President & CEO, Miramar Federal Credit Union. “Our loan officers and customers are delighted with the ability to lessen the time it takes to close a loan, and with much less back and forth when collecting documentation and signatures – the whole process is simplified.”
Roostify’s platform offers a completely secure solution for uploading financial documents, and because it’s web-based, can be done from anywhere safely. Loans officers and applicants are both given complete visibility into the application process from start to finish.
“Our members appreciate that we make the process as simple as possible, and more importantly, we are keeping their information completely safe at the same time – at the end of the day, we are providing a superior experience,” added Socia.
About Roostify
Roostify was founded by three technologists frustrated with their individual home buying and re-financing experiences who believed there was a more efficient, open way to complete transactions. They leveraged the expertise of real estate and mortgage banking experts to develop this new web and mobile service that benefits agents, lenders and homebuyers. Roostify is headquartered in San Francisco, California, and is backed by private investors.