National ATM Council disputes FICO card fraud report

JACKSONVILLE, FL (April 7, 2017) — The National ATM Council, Inc. (“NAC”) today expressed significant question and concern regarding FICO’s recent findings on card compromises at retail ATMs in the U.S. NAC had challenged similar findings from last year’s annual FICO report, which ran directly counter to the empirical evidence received by NAC from ATM operators throughout the U.S. Both FICO reports stand at odds with NAC’s 2016 ATM Industry-wide Skimming Survey results, showing that 9 of 10 retail ATM providers had never encountered even a single card data skimming device on their ATM routes. A majority of the 166 ATM operators participating in the 2016 survey were 10+ year veterans in the retail ATM business, and collectively represented well over 50,000 retail ATMs on their routes.

“The fact that the nation’s largest banks hold significant ownership interests in FICO, and those banks’ ATMs are in competition with non-bank “retail” ATMs, raises serious questions and concerns,” said NAC Executive Director, Bruce Renard. “We have no doubt that, during the current EMV chip card transition, criminals are using more and more counterfeit/cloned mag stripe cards at payment and ATM terminals across the board. NAC believes it is misleading and inaccurate, however, to suggest that the initial skimming “compromise” of card data is happening to any material degree at U.S. retail ATMs.”

“Based on my many years in the ATM business and numerous discussions with ATM entrepreneurs throughout the nation, there is a clear consensus that card skimming is extremely rare at ATMs in retail locations,” said NAC Chair George Sarantopoulos. “It’s common knowledge in the industry that the much higher volume, outdoor, unattended bank ATMs are the prime targets for card skimming. Our much lower transaction volume, heavily attended, indoor retail ATMs remain one of the safest places in America to get your cash.”

For more information regarding perceived issues with FICO’s recent card fraud report and findings, click here.

About National ATM Council

The National ATM Council, Inc. (NAC) is a not-for-profit national trade association dedicated to ethically and effectively representing the business interests of ATM Owners, Operators and Suppliers in their efforts to provide for the safe, secure and convenient delivery of cash to consumers throughout the United States. For more information about NAC, please visit our website at


Bruce Renard
Executive Director
The National ATM Council, Inc.
(904) 683-6533

Rebecca Hellmann
Marketing Director
The National ATM Council, Inc.
(314) 607-7194

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