New Risk Watch video highlights key elements of the CFPB consumer complaint database

FREDERICK, MD (February 10, 2017) — The CFPB’s consumer complaint database has logged more than 1 million complaints since its inception in 2011. These complaints cover a wide array of issues and an ever-increasing number of companies. A review of these complaints reveals valuable information and pinpoints some key issues that could impact your financial institution. A new YouTube video shows you what those issues are and will help you be better prepared to address and respond to complaints. Watch it at

“The Risk Watch video series is just one of the ways our team of experts is helping financial institutions proactively address compliance challenges,” said Ken Wolff, CEO of AffirmX, which sponsors the series. ”We encourage credit unions of all sizes to take advantage of these educational resources and contact us to learn more about our solutions.”

AffirmX provides automated risk intelligence solutions that help financial services institutions reduce risk management workloads, anxieties and costs. The AffirmX Risk Intel Center delivers accurate risk intelligence based on expert review of internal and external data sources through a query-based workflow engine. AffirmX enables clients to spend less time searching for issues and more time proactively remediating and mitigating risks so that they can focus on their core business.

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Jonathan Ferguson
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