Each year, Ongoing Operations selects 20-25 credit union leaders to participate in an annual Client Advisory Board meeting. The goal of each meeting is to maintain an open line of communication between the CUSO and its clients on critical issues. This year, the two-day meeting took place prior to the CU InfoSecurity Conference on June 13-June 14, 2016 at the Le Meridien Hotel in New Orleans, LA.
"We look to our clients to actively steer their CUSO toward product and service improvement as we focus on delivering the most relevant business continuity, disaster recovery and cloud based products and services to the credit union marketplace," said Kirk Drake, CEO of Ongoing Operations.
The Client Advisory Board is one way the CUSO facilitates client feedback. The annual event also provides a number of other benefits to both credit union clients and Ongoing Operations, including:
- Bringing clients together to network with their credit union peers
- Educating clients on current initiatives
- Inviting feedback that will truly impact OGO products and services in the future
- Engaging in open discussion on industry trends with others on the front lines