Memphis, Tennessee — Parker Community Credit Union converted to Share One’s NewSolutions core processing system at the end of 2012. The $96 million, 11,174 member, Janesville, Wisconsin, credit union completely revamped the majority of its services prompted by the retiring of their Internet banking product. This necessary conversion caused the credit union to reevaluate their core processing needs. The credit union selected Share One’s NewSolutions core processing and their Internet banking solution thanks to the tight integration of the systems, the robust core features for the price, and the company’s reputation for great service.
Steve Petrillo, President/CEO at Parker said, “We had to convert to a new home banking system—that was unavoidable—but we also decided it was the perfect opportunity to address many disjointed processes in the core that cause frustration in many daily processes.” He explained: “Our previous vendor presented a solution that provided a conversion to a new Internet solution with a core upgrade that featured a GUI interface.” Petrillo said, “That offering wasn’t the right answer for us because we didn’t consider that core system enough of an upgrade. We wanted a state-of-the-art system that offered all of the amenities. When we compared the price tag the larger core vendors wanted for their full-featured systems, the value of NewSolutions became clear.”
Petrillo and his team ultimately wanted a new, tightly integrated, system, and a company that is dependable and responsive to service requests. They witnessed demonstrations from four other vendors. “Share One has happy clients that will testify to the superior customer service experience, so that, coupled with a robust core and internet systems, made the decision easy,” said Petrillo.
“We welcome the Parker team to Share One,” said Scott Eungard, VP Sales/Marketing for Share One. “We love to help credit unions discover the smooth transitions that NewSolutions provides when moving from one area to another in the work processes. Our tightly integrated system translates into happy members because transactions flow easily,” he said.
Share One, Inc., a CUSO operating out of Memphis, TN., is a leading developer of credit union core processing and serves an expanding client base of credit unions with assets ranging from $10 million to $1.4 billion. NewSolutions provides a full range of advanced features, including comprehensive support for consumer, mortgage, and commercial loans, a full suite of electronic services delivered via the Internet, a fully integrated, member-centric imaging system, and exceptional operational efficiency. For more information call 800-888-0766 or visit the company Web site at www.shareone.com.