People’s Credit Union has appointed John Banks as Head of Mortgage Operations. Banks’ responsibilities will include directing and monitoring overall operations for the Credit Union’s Loan Underwriting and Loan Servicing Departments. Banks will also have oversight of the departments’ general management, including vendor relations, compliance, and risk management. He will report directly to Tim Jermain, Head of Lending. Banks brings 20 years of financial services and lending operations experience having previously worked for Bank of America and since 2019, at Chelsea Groton Bank in CT as Assistant Vice President of Retail Lending Operations.
“John has a highly accomplished background in mortgage operations and overall department management. His skills will contribute significantly to our mortgage portfolio’s growth and servicing capabilities,” stated Jermain, Head of Lending for People’s Credit Union. “His many years of ever-increasing responsibilities are an excellent match as Head of Mortgage Operations at People’s Credit Union,” Jermain added.
“Joining People’s Credit Union is the perfect move for me. I will be challenged with new opportunities to apply my operations and management experience within an organization that truly puts its members and their needs first,” offered John Banks, Head of Mortgage Operations, at People’s Credit Union. “I eagerly look forward to this next stage in my career,” he further detailed.
Banks resides in East Lyme, CT, with his family. Banks has a Bachelor’s Degree from Lebanon Valley College of PA and a Master of Science in Management from Albertus Magnus College in New Haven, CT. He will be based at People’s Credit Union’s main headquarters in Middletown, RI.
John Banks, Head of Mortgage Operations