POPin Video Banking Collaboration merges with BankOn Mobile Video by Financial Town
POPin platform completes the vision of video banking
SALT LAKE CITY, UT (November 1, 2017) — POPin Video Banking Collaboration today announced its merger with BankOn Mobile Video by Financial Town to bring the financial services industry the first interactive mobile video banking solution for credit unions, banks and other financial service providers.
Ushering in a new era of self-service, POPin Video Banking Collaboration enables face-to-face video chat and simultaneous collaboration between financial institutions and their customers across all digital channels. Through this patented technology, on-the-go members can access branch services and complete nearly all banking needs via the web, personal mobile devices, or branch-based video, removing the need for either party to be in a physical branch or office.
“POPin is the completion of a lifelong career goal to bring video banking to the masses on all digital platforms,” said Gene Pranger, founder and CEO of POPin Video Banking Collaboration. “Whether implementing video banking for the web, mobile or branch, POPin is the most collaborative platform for any-size financial institution to cost-effectively serve and complete transactions with millennials, new members and SEGs while addressing existing member needs.”
POPin Video Banking Collaboration is being launched by Pranger, creator of the original video banking platform, the Interactive Teller Machine (ITM), pioneered by uGenius, which sold to NCR Corporation in 2012. Pranger harnessed mobile video with the introduction of BankOn Mobile Video in 2016 and will now continue to lead the company as CEO of POPin Video Banking Collaboration. Jed Taylor, former President of uGenius, will become President of POPin Video Banking Collaboration. Taylor was formerly the Vice President of NCR Corporation’s Global Branch Solutions, where he expanded ITMs and video banking across all fifty United States and to multiple countries.
“Since the initial release of the Interactive Teller Machine technology, banks and credit unions have expressed interest in a mobile-enabled video solution,” said POPin Video Banking Collaboration President Jed Taylor. “We’re excited to finally bring this technology to market in a way that puts a branch in everyone’s pocket. It’s the next logical step for financial institutions striving to improve their customers’ user experience.”
The POPin platform streamlines common workflows such as contract reviews, ID verification, document signature and presentation sharing. The merger also presents new features including screen sharing and co-browsing, allowing members and customer service representatives to more easily work together in real-time. Through such unprecedented access to live financial representatives, POPin provides the most complete member experience, allowing financial institutions to offer longer hours, expanded services and immediate, personalized assistance.
POPin Video Banking Collaboration is a web and mobile video software solution bridging the gap between businesses and their customers. Through increased connectivity, this comprehensive and interactive solution enhances customer communication and action to empower sales and give companies the tools they need to exceed customer expectations. For more information regarding POPin, visit www.popinvideobanking.com or call 801-417-9000.