POPio Mobile Video Cloud announces partnership with DBSI to deliver personalized financial experiences & increased engagement
The partnership enhances POPio’s video banking platform through self-assessment analytics of consumers’ key financial indicators
SALT LAKE CITY, UTAH (January 16, 2019) — POPio Mobile Video Cloud, the industry’s first interactive mobile video banking solution, today announced its partnership with DBSI, the leading banking transformation expert in design-build, technology and digital signage, to help financial institutions better understand client needs and develop stronger connections through personalized, data-driven insights.
“With this partnership, we’re excited to provide video experts a greater understanding of consumer needs through the usage of Financial HealthCheck,” said POPio Mobile Video Cloud founder and CEO Gene Pranger, who created the concept of video banking in 2008 and now views POPio as the completion of that vision. “The information provided to your video experts will improve your financial institution’s ability to provide immediate solutions that benefit the financial health of your consumers while growing your share of wallet.”
POPio Mobile Video Cloud clients can now utilize DBSI’s recently-released Financial HealthCheck (FHC) application to assist consumers in quickly self-assessing key financial indicators. The FHC app generates an instant report to evaluate financial standings, goals and peer comparisons, as well as recommendations for improving financial health and the option to consult a financial expert. Powered by POPio’s interactive video banking platform, FHC can instantly connect these respondents face-to-face with financial representatives, who can use their customized reports to create more supportive, relevant and tailored banking experiences.
“As the market shifts from transactional to advisory conversations, these solutions are a perfect complement to achieving real results.” said John W. Smith, CEO at DBSI. “We’re thrilled to be partnered with another innovative company like ourselves that is dedicated to helping solve banking’s biggest challenges.”
The POPio Mobile Video Cloud platform will also be available through DBSI’s suite of services for elevating client experiences, as well as to financial institutions with the FHC application.
To learn more about how financial groups and institutions are using POPio Mobile Video Cloud to improve financial services, visit https://www.popio.com/.
About POPio Mobile Video Cloud
POPio Mobile Video Cloud® LLC (POPi/o) delivers a comprehensive Digital Customer Engagement platform, streamlining every part of the customer journey from self-service to complex, personalized interactions. Through self-service, human interaction, video communication, and collaboration tools such as screen sharing and document signing capabilities, banks and credit unions empower their sales and customer service channels to achieve a broad range of personal and business interactions. For more information regarding POPi/o, visit popio.com or call 801.417.9000.
DBSI helps banks and credit unions create highly efficient, profitable branch and headquarters spaces that deliver uniquely smarter experiences. With more than two decades of helping 950+ financial institutions transform, DBSI has received numerous awards for its work, including being named one of Inc. 5000’s fastest-growing companies, Top Design Firm, Most Admired, and Most Innovative. DBSI is headquartered in Chandler, Arizona, and provides comprehensive banking transformation services such as design-build, technology, digital signage, and facilities maintenance to solve some of banking’s biggest challenges. For more information, visit dbsi-inc.com.