PSCU and Cooperative Credit Union Association partner for credit and debit card account servicing
ST. PETERSBURG, FL (January 17, 2017) — PSCU has been named the payments provider for the Cooperative Credit Union Association (CCUA), the CUSO announced today. Under terms of the agreement, PSCU establishes long-term servicing relationships with 44 credit unions, representing 47,000 credit and debit accounts.
CCUA conducted a lengthy and comprehensive due diligence process of its credit unions’ current and future card processing needs. In particular, CCUA sought to provide its credit unions benefits and product enhancements that improve cardholder service and maximize the value from their card programs.
“The payments arena is so important for credit unions and it is constantly evolving. We’ve done considerable due diligence on payment processing partners and are confident that PSCU, which is owned and governed by credit unions, gives our credit unions the best opportunity to serve their members with cutting edge payments solutions,” said CCUA President Paul Gentile.
Gentile said one of the core reasons for selecting PSCU is its industry-leading fraud prevention systems. PSCU significantly exceeds industry benchmarks on both fraud loss-to-sales ratios and their ability to recover a significant amount of gross fraud via charge backs and merchant credits, saving credit unions millions in exposure.
PSCU also brings scale to the market. It is one of First Data’s largest clients and one of Visa’s ten largest customers, serving more than 20.2 million credit and debit cardholders. As the nation’s leading CUSO, PSCU partners with credit unions to enable growth and provide an unparalleled member experience. It will leverage its scale to bring best-in-class technology, resources and solutions for the CCUA credit unions.
“PSCU is looking forward to collaborating with CCUA to deliver a robust suite of payments solutions – backed by 24/7/365 cardholder servicing – that will help the CCUA credit unions achieve their strategic objectives for growth and member service,” said Chuck Fagan, PSCU President and CEO.”
About PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.
About the Cooperative Credit Union Association
The Cooperative Credit Union Association in Marlborough, Mass., promotes the interests of nearly 200 credit unions located throughout Delaware, Massachusetts, New Hampshire, and Rhode Island. CCUA is, first and foremost, an advocate for its members before Congress and state legislatures, regulatory bodies and the public. In addition, it provides an array of services, including educational programs, workshops and conferences; a daily e-briefing on all the latest news and issues facing credit unions; and, through its CU Connect program—a select group of service providers—and a number of system partners, works to advance the availability of their quality products and services to its members. For more information, visit CCUA.
