PSCU expands presence in Texas with addition of 15 new owner credit unions
CUSO adds nearly 600,000 accounts to the cooperative ahead of 2019 Member Forum in Austin
ST. PETERSBURG, FL (September 25, 2018) — PSCU, the nation’s premier payments CUSO, has announced it has welcomed 15 additional Owner credit unions in Texas for a variety of services, ranging from full-service credit and debit processing to Total Member Care contact center support. Since 2016, PSCU has nearly doubled its number of Owners in the Lone Star state.
“We are pleased these credit unions have trusted PSCU to be their valued partner and act as an extension of their internal teams, to grow their business and assist in meeting their members’ evolving payment needs,” said Scott Wagner, PSCU EVP and Chief Revenue Officer. “We look forward to working with all of our credit union Owners in the great state of Texas to deliver highly integrated and digitally-focused payments solutions for their members.”
The strategic investments PSCU makes in technology and resources enable PSCU’s Owners to deliver personalized experiences to their members. Additionally, PSCU’s advanced integration into nearly every credit union system gives Owners more control over how best to service their members, enhancing credit union productivity and improving the member experience.
New Owner credit unions range in size from under 10,000 members to upwards of 88,000. Cumulatively, they represent nearly 600,000 accounts and over $5 billion in assets.
Founded in 1930, Neighborhood Credit Union is the oldest credit union in the Dallas-Fort Worth metroplex and serves over 55,000 members with assets of $720 million. The credit union made the decision to partner with PSCU due to its member-focused approach and status as a leader in the payments industry. Neighborhood Credit Union has been an Owner since 2017, relying on PSCU for full-service credit and debit processing.
“The interfaces the CUSO offers with our other vendor partners make doing business with PSCU turnkey, and the investments the company makes in technology align with our strategic goals,” said Chet Kimmell, President and CEO of Neighborhood Credit Union.
Located in Nederland, 5Point Credit Union started as a small community endeavor with 57 members and $247 in total savings and now serves 49,000 members with $565 million in assets. The credit union was particularly impressed after attending PSCU’s annual meeting, Member Forum, and recently joined the cooperative for full-service credit and debit processing.
“In PSCU, we found a provider that shared a common interest in focusing on what’s best for our members and offered innovative technology features to enhance the member experience, which is critical to our credit union,” said Erik Shaw, President and CEO of 5Point Credit Union. “The team showed a willingness to go above and beyond from the very beginning by helping us prepare for the conversion, and we are looking forward to a long and mutually beneficial relationship.”
PSCU’s Member Forum 2019 will take place in Austin, Texas, on April 2-4, 2019.
“We look forward to hosting our annual conference that gathers existing and potential Owner credit unions, vendor partners, employees and media for breakout sessions, keynote speakers, entertainment, charitable fundraising and more,” said Wagner. “Holding this event in Texas is a great way to introduce our new Owners to all the benefits and networking opportunities that come with being a member of the cooperative.”
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 3.8 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.
Charles E. “Chuck” Fagan, III
President & CEO