PSCU Financial Services Renews Software Support Contract with Finivation
Mike Lawson, DML Communications
PSCU Financial Services Renews Software Support Contract with Finivation Software for Another Three Years
PSCU Financial Services has also licensed Finivation’s Shout! alerts application, which allows PSCU member credit unions to sign up for email or SMS alerts.
NEW YORK – September 22, 2010 – Financial technology provider Finivation Software (http://www.finivation.com), formerly TechRim ITE, and PSCU Financial Services (http://www.pscufs.com/) have renewed their software development and support agreement for another three years commencing September 2010. This new contract calls for Finivation to continue assisting the PSCU Financial Services engineering team with enhancing and supporting lending solutions, account opening solutions, and contact center applications.
Finivation also supports PSCU Financial Services on core integration projects and the company has licensed Finivation’s Shout! alerts application which allows PSCU member credit unions to sign up for email or SMS alerts for system and maintenance notices.
“Finivation has served us very well over the last few years, enabling us to quickly and cost-effectively serve our business units and our member credit unions,” says Steve Lattman, CIO for PSCU Financial Services. “By leveraging a partner we are able to scale up and down quite rapidly, which ultimately keeps our costs under control while still delivering for the business.”
“We are very pleased to continue our partnership with PSCU Financial Services,” states Brian Bodell, CEO of Finivation Software. “They are clear industry leaders that push all of their partners to continually add value to their member credit unions. In our case, we add value through rapid and cost-effective software development, support, and integration – solving technology issues is where we excel.”
PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation’s largest credit union service organization (CUSO) and serves more than 1,500 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 640 member credit unions representing over 14 million accounts and 1 million online bill payment subscribers. Its Contact Centers handle more than 17.4 million inquiries a year.
PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders and online bill payment subscribers.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at http://www.pscufs.com/.
About Finivation Software
Finivation Software, is a software development firm founded by the Cortran Group in 2003. Finivation specializes in providing custom application development, support, and software products for the financial services industry. Based in New York City, Finivation serves clients with additional offices located in Detroit and Shanghai. For more information, please visit www.finivation.com.