The nation’s leading CUSO has announced the addition of three new Owners in the New England area to the PSCU cooperative. Triangle Credit Union (Nashua, N.H.), FD Community Federal Credit Union (Waterbury, Conn.) and Greylock Federal Credit Union (Pittsfield, Mass.) have all signed long-term agreements with PSCU for a variety of services, ranging from credit processing to Total Member Care contact center support.
“Each of these three credit unions shares PSCU’s commitment to delivering unparalleled member experiences, and we are pleased to welcome them to our growing network of Owners in the Northeast,” said Scott Wagner, PSCU EVP and Chief Revenue Officer. “We look forward to partnering with them to provide their members with highly integrated payment solutions using the most innovative technologies on the market.”
Joining PSCU for credit and debit processing services as well as Total Member Care, Triangle Credit Union — which serves more than 54,000 members and has $660 million in assets — selected the CUSO due to its dedication to serving credit union members across the country with quality services and experiences.
“Triangle Credit Union is very much a member-oriented financial institution, and when introduced to PSCU at various events, we were very impressed with its focus and commitment to members,” said Maurice D. Simard Jr., President and CEO of Triangle Credit Union. “We were in the process of reintroducing a credit card program and seeking a more robust 24/7 call center solution and found PSCU’s culture to be an excellent fit and complement to ours.”
FD Community Federal Credit Union, founded in 1934, joined PSCU for debit and credit card processing in order to integrate the two processing streams into one under the CUSO.
“We requested proposals from several providers with the goal of improving efficiencies by consolidating debit and credit processing into one platform and reducing costs,” said James Higgins, COO of FD Community Federal Credit Union. “We chose PSCU over its competition because as a credit union-owned cooperative, the CUSO aligned nicely with our philosophy of providing value to members.”
With more than 78,000 members, Greylock Federal Credit Union had similar reasons for joining the cooperative for credit processing services.
“When we decided to bring our credit card business in-house, our team looked at a number of vendors, and PSCU quickly rose to the top of the pack,” said John Bissell, President and CEO of Greylock Federal Credit Union. “We love its cooperative structure, its focus on our members, and its strength and reputation in the market. We were also impressed with its innovative technologies — PSCU is very forward thinking.”