PSCU invests to advance its employees’ credit union acumen

Collaboration with National Credit Union Foundation reinforces the Credit Union Difference

ST. PETERSBURG, FL (May 21, 2019)PSCU, the nation’s premier payments credit union service organization, today announced that nearly 50% of its employees have completed training on the significance of the credit union movement, its history and the “people helping people” philosophy. The training curriculum, called “The Credit Union Difference: CU Principles & Philosophies,” was developed in partnership with the National Credit Union Foundation to elevate PSCU employees’ understanding of its Owner credit unions, their members and the overall credit union industry. As of this month, more than 1,000 of the CUSO’s 2,200 employees have completed the training course, with plans set for additional sessions.

“The trust that our Owner credit unions place in PSCU to provide their members with innovative solutions and solve problems is not something we take lightly,” said Chuck Fagan, President and CEO of PSCU. “As a cooperative organization built by and for credit unions, we know it is essential that our employees understand the credit union movement and align with its purpose in order to achieve success. I am proud that such a significant percentage of our team members have invested their time and energy into this program, and we look forward to increasing those numbers as we continue to grow.”

“The Credit Union Difference: CU Principles & Philosophies” program educates PSCU employees about credit unions, their history and what makes them unique from other financial institutions. It also highlights the cooperative principles and explores the challenges impacting members’ financial success today.

“Understanding the credit union difference opens up the awareness that we, as CUSOs and credit unions, are part of something incredibly meaningful,” said Cathie Tierney, Chair of PSCU’s Board of Directors and President and CEO of Community First Credit Union. “PSCU’s employees are better positioned to serve their Owner credit unions when they understand this unique philosophy. At Community First Credit Union, we value PSCU as a trusted partner and, together, we bring a commitment and passion to our Community First members.”

About PSCU

PSCU, the nation’s premier payments CUSO and an integrated financial technology solutions provider, supports the success of more than 2,400 financial institutions and processes nearly 7.7 billion transactions annually. Committed to service excellence and focused on continuous innovation, PSCU’s payment processing, fraud and risk management, data and analytics, digital banking, strategic consulting and real-time payments platforms, along with 24/7/365-member support via its contact centers, help deliver personalized, connected experiences. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 45 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit


Peyton Burgess

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