PSCU partners with CU Direct to enhance lending and account opening solutions
ST. PETERSBURG, FL (May 18, 2016) — PSCU, the nation’s leading credit union service organization (CUSO), and CU Direct, the leading provider of lending, automotive and strategic solutions to the credit union industry, have announced a partnership under which PSCU will utilize CU Direct’s Lending 360 Loan Origination System (LOS) within its award-winning Total Member Care™ (TMC) Contact Centers.
PSCU will significantly enhance the scope of its industry-leading suite of products and services by leveraging the functionality of Lending 360 within its TMC Contact Centers and as a full loan origination solution. The Lending 360 system can be used in conjunction with PSCU’s customized contact center support and can integrate with a credit union’s in-house platform. Lending 360 also supports integration with multiple third-parties including indirect lending and home banking platforms.
CU Direct’s LOS features a powerful, configurable workflow engine that uses a credit union’s existing rules, rates and lending criteria, and supports loan application processing activity across all consumer lending channels. The system will provide PSCU’s Owner Credit Unions and their members with leading edge technology in an easy-to-use lending platform designed to fully support consumer loan and account opening applications.
“We’re excited to join with PSCU and help them deliver the best experience for their credit unions and members,” said Tony Boutelle, President and CEO, CU Direct. “This is a natural partnership between two credit union-owned organizations that share a common core set of values and a passion for serving the credit union community.”
“Long-term relationships between members and their credit unions often begin with a loan,” said Chuck Fagan, PSCU President & CEO. “Our partnership with CU Direct gives PSCU’s Owners an excellent opportunity to better serve members and grow with a world-class lending platform that streamlines the application process and delivers a great member experience.”
About PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America. PSCU/Co-op Solutions leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.
About CU Direct
Established in 1994, CU Direct has helped the credit union industry fund over $186 billion in loans by being the nation’s leading lending and automotive solutions provider for credit unions. Representing more than 1,000 credit unions, CU Direct specializes in solutions that help credit unions generate loans, create efficiencies, and grow membership. CU Direct offers a diverse, extensive library of products and services designed to help credit unions advance their lending programs and achieve overall portfolio success. For more information on CU Direct and our solutions, visit www.cudirect.com.
